User Code of Conduct

User Conduct

You agree to follow the conduct rules listed below. If you fail to follow these conduct rules, Novoprotein Scientific, Inc. may, in its sole discretion, terminate or suspend your account without refund, in addition to pursuing any other legal and equitable remedies including but not limited to money damages.

    You are of 18 years or older at time of purchasing.

    You shall not knowingly provide or post any false, misleading, or fraudulent information.

    You shall not use this website or any products purchased from Novoprotein Scientific for any illegal purpose.

    You shall not hold yourself out as someone you are not, or otherwise impersonate any living person.

    You shall not interfere or tamper with the functioning of this website, nor shall you attempt to gain access to information or control of the website not specifically granted to you.

    You shall not use this website to transmit any virus or similar destructive program or code.

    You understand and shall obey the following restrictions on the uses of these products:

      1)This product list contains purified protein and other non-biological reagents, which are minimum risk biologicals, non-toxic and non-hazardous, and are intended for laboratory research use only.

      2)The items are pre-packaged laboratory reagents.

      3)The products are not intended for human or diagnostic use, and shall not be injected or ingested by any human.

      4)They are intended solely for use in vitro, specifically in cell culture and cell growth regulation.

    For International Orders: The importer agrees to take on the responsibility for the duties/fees of your respective country, in addition to any shipping and handling charges.

Payment and Trade Credit

By purchasing from Novoprotein Scientific using Trade Credit (Net D) provided by us, you agree to ensure payment is received in full within a designated number of days from the date of the invoice, and agree to the following:

    If your company or institution cannot accept invoices by mail or email, you must provide access to your portal upon placing a Purchase Order.

    If you do not provide your separate payment portal until after the Invoice has been issued, the first invoice must be paid within the allotted time from the Trade Credit based on the date on the invoice, and not based on the date you provide access to your payment portal.

    If payment is not received within 60 days past the Trade Credit allotted time, a 1.5% late payment fee (or $25USD minimum) will be incurred on the invoice balance.

    Every 30 day increment after this will incur an additional fee of 1.5% (or $25USD minimum) until payment is received.

    If payment is not received within 90 days past the Trade Credit allotted time, the invoice will be turned over to a collections agency.


Contact Information

If you have any questions or comments regarding the products or services offered, or regarding our website, please contact us at:

Department Phone eMail
Custom Services 908-219-9570 services@novoprotein.com
Accounting/Billing 973-671-8010 accounting@novoprotein.com
Order Questions 973-671-8010 orders@novoprotein.com
Product Questions 908-219-7018 sales@novoprotein.com
Marketing & Distributors 908-219-7041 marketing@novoprotein.com


Or reach us by mail:

    Novoprotein Scientific

    86 Summit Ave, Suite LL300

    Summit, NJ 07104

    USA

    Fax: (888)-253-6691