Novoprotein accepts purchase orders and major credit cards (Visa, Mastercard, American Express, and Discover)
Your credit card will be billed under "Novoprotein Scientific INC".
7% NJ state sales tax will be applied to orders shipped to NJ unless tax exempt.
Novoprotein’s default carrier is FedEx.
Please let us know if you prefer to ship Freight Collect.
International orders not using FedEx are subject to a $15 handling fee.
|Temperature||Shipping & Handling||Handling
|International (Select Countries)||Dry Ice||$350||$75|
Order Confirmations – Products
After the order has been submitted online, you will receive an email confirmation. This will serve as your receipt. Please have your order number ready when inquiring about the order status.
Return, Replacements, and Refunds
Due to the biological nature of our products, we usually do not accept returns once the vials are opened or used, or if the vials have been without refrigeration for extended periods of time. We will replace the product or issue a refund if you are not completely satisfied.