Ordering and Shipping Information
Custom Services
Please complete the service quotation request form and email the completed form to services@novoprotein.com. A Novoprotein customer service representative will contact you within one business day.
Payment Options
Novoprotein accepts purchase orders and major credit cards (Visa, Mastercard, American Express, and Discover)
Your credit card will be billed under "Novoprotein Scientific INC".
Sales Tax
7% NJ state sales tax will be applied to orders shipped to NJ unless tax exempt.
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Shipping Novoprotein’s default carrier is FedEx. Please let us know if you prefer to ship Freight Collect. |
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Order Confirmations – Products
After the order has been submitted online, you will receive an email confirmation. This will serve as your receipt. Please have your order number ready when inquiring about the order status.
Return, Replacements, and Refunds
Due to the biological nature of our products, we do not Accept returns. We will replace the product or issue a refund if you are not completely satisfied.
Distributors:
USA/Canada:  |
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Europe:
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Australia:  |
Japan:  |
